
I am writing another instalment of my sample etiquette, as promised, to address some things I may have over looked in my original post. I hope that in reading this it will make you a more complete sampler and a better customer.
Sample Domes
sometimes in the super market business we use a little tool called the sample dome. this is used for samples that do no necessarily need to be kept hot or babysat. this means that these lovely little buggers are unattended. I have witnessed many atrocities in the sample dome world. heres to hoping this helps…
at the risk of sounding like a broken record I would like to reiterate something from my last post. SAMPLES ARE NOT THERE TO FEED YOU AND/OR YOUR CHILDREN LUNCH, OR DINNER, OR ANY OTHER MEAL!!!! this means that even though a sample dome remains unattended it is still WRONG to take more than one sample just because no one is looking. just as with a “manned” sample we are trying to sell a product not feed your face for the sake of feeding your face. here is something to think about. someone (namely me), has to refill that sample dome when it gets empty. If I have to stop whatever else I am doing to fill it up every 5 minutes because a woman with 5 kids thought they just found a cheap lunch, not only will I get nothing else done all day, but I will become very irate.
if you have ever had a super market employee be rude and short with you right off of the bat when you talk to them, it is usually from dealing with customers who are rude, inconsiderate, or mean. I would like to suggest that emptying a sample dome by yourself or with the aid of your children is RUDE, INCONSIDERATE, AND MEAN. so in the future in the interest of having happy employees and a more joyful shopping trip, JUST TAKE ONE DAMN SAMPLE!!!
Another thing that you may not realise is that SAMPLE DOMES ARE NOT TRASH CANS!!!
I can not tell you how many times a day I go to check a dome and find that people have decided to throw the Empty sample cup back into the sample dome after licking the contents out. THAT IS DISGUSTING PEOPLE. but guess what. that is not the worst. I have seen people throw Cheerios that their kid dropped on the floor in them, receipts, used kleenex, half-eaten samples, partially eaten cookies from the bakery, and on an on. when you do this everything inside of the sample dome becomes garbage . I will not in good conscience ever feed people food that has been next to garbage! therefore I have to then dump, (ie waste) everything inside the dome. wash it out and start completely from scratch. THIS IS ANNOYING!!!! in pretty much every grocery store I have ever been in they have supplied trash cans throughout the store. how about you put your crap in there instead of where people are grabbing food, K? thanks.
SIGNS
There is one thing about “manned” samples that I forgot to mention in my last post. this actually applies to both “manned” and “domed” samples. the SIGN. Every manned sample station should have a sign that has been lovingly and artfully crafted by someone. it is there to impart some information to you.
- What the sample is
- where you can find it to buy it
- how much it costs
- whether it is fresh, frozen, farmed, wild, made in store, etc.
these signs were not created to fool or trick you. they actually say exactly what you are about to sample. that means when you read the sign, that is what I have. there is no need to read the sign and then ask “what is this?” or “what do you have?”. I have exactly what is on the sign dummy! you can read because I saw you mouth the words. did you think the sign came with the table and I couldn’t change it?
Also read the whole sign. I was sampling fried chicken sandwiches all week. my sign read as follows:
Fried Chicken
Sandwiches
2 for $3.00
almost everyone that came to the table for the last 5 days said “oh fried chicken?” OK read the next word please. again the sign is there to tell you what the sample is. not only the first line of the sign, the whole sign. it is ok to go ahead and read the whole thing and make an informed decision as to whether or not you would like to try it. when you only read a word or two and then ask what that means you look like a dumbass. READ THE WHOLE THING!
signs are also a good indicator of whether or not the sample giver is ready for you to approach the table. if you walk up and see the sampler cutting, cooking, or not there and the sign is down so that you can’t read it, THEY ARE NOT READY TO FEED YOU! GIVE THEM A MINUTE! nothing is more frustrating than not being ready and having folks lining up at the table for food. it is even worse when you tell them, “it will be a little while” and they decide to wait and stare at you while you are trying to finish. give them space and wait for the sign to come up. I hope this saying will help you know when to approach.
” Sign is up, take a cup. Sign is down, don’t be arround!”
if there is a sample station that looks like there is supposed to be someone there nad they are not there LEAVE IT ALONE! first of all they are not there for a reason. either there are no samples ready, or they had to go help a customer etc. if the sample is in an electric skillet or other warming device it is hot. you don’t need to be touching it. We don’t want you to burn yourself. also a Sample giver’s job is to have clean hands, wear gloves etc. you hands are not clean enough to be touching the equipment. i don’t need someone touching my stuff who was just digging in their nose or ass, (and i have seen people do it). if no one is there the sign is down and it looks like someone is supposed to be there. LEAVE IT ALONE! HAVE A LITTLE TACT AND PATIENCE AND WAIT FOR THE PERSON TO RETURN!
I hope I was able to shed some further light on the sampling experience. here’s hoping it helps both of us have a more pleasant experience.
thanks for reading
JPEG
Posted in Chefy Time, Rants
Tags: sample etiquette, sample etiquette 2